Financial Assistance

Concerned About Your Finances?
We’re listening. Let us help.

If you’re experiencing financial distress or concern, let Redwood Credit Union (RCU) help. We are committed to assisting Members and our communities to identify options and achieve financial solutions.

RCU is having strong success providing helpful financial solutions for those who have contacted us about their financial concerns or distress. Some of these options include:

Refinancing loans Consolidating debt Restructuring loans FREE financial counseling through our trusted partners at BALANCE

Credit report assistance/review Budgeting assistance FREE financial education seminars FREE financial tools and education online and in our newsletter

If you are concerned with your current financial situation, we want to help. Here are a few simple steps you can take to get started:

Take responsibility and take action now. We understand it can be difficult to face financial struggles, but the earlier you acknowledge and address your concerns, the easier it will be to manage and improve your situation. If you're concerned about your finances, act now by contacting your lender — whether it’s RCU or another institution. Walking away from debt, allowing your home to be foreclosed on, or declaring bankruptcy will have long-term negative impacts on your financial future. Instead, take responsibility and take action today by contacting your lender or RCU to discover better options and real solutions.

And if you're just now beginning to experience financial stress, don't wait — the earlier you act, the more options and solutions available to you!

Always do business with people and organizations you can trust. Doing business with trusted partners is always important, but now more so than ever. People doing business with untrustworthy companies and individuals has contributed to current economic conditions. Start reversing the cycle today by committing to only do business with those you can trust.

Review your credit report. Californians can now get one FREE credit report a year from the three national credit bureaus, Equifax, Experian and TransUnion. Keep informed of your credit score and monitor recent changes and activity to be sure that your sensitive credit information is secure. To request your FREE report, visit www.annualcreditreport.com, or call 1 (877) 322-8228. This is the only truly FREE credit report available to you, although there are other companies that may offer free credit reports as part of an additional paid service.

Consult with a BALANCE Advisor. Your Credit Union partners with BALANCE Financial Fitness to offer you FREE and confidential financial counseling and education. The trusted counselors at BALANCE can assist you with developing a workable spending and savings plan, getting out of debt, analyzing your credit report, buying a home, planning for your financial future and more. As a Member of RCU, this valuable service is available to you at no cost — you’ll be amazed at how much BALANCE can help! Visit BALANCE.

Attend a FREE Seminar. Redwood Credit Union regularly offers educational seminars on a wide variety of financial topics, from buying your first home to digging out of debt, to protecting yourself from fraud and identity theft. View upcoming seminars.

Track Your Expenses
By using an expense tracker, you can set up and monitor your financial planning for 3-month intervals on one convenient sheet. View and save Expense Tracker here. (This is an excel spreadsheet.)

Contact us! If you have financial concerns, please call us at 1 (800) 479-7928 or e-mail us here. As your financial cooperative, we are here to help—so act now and contact us today!

RCU also offers a wide variety of online educational articles and helpful links and resources to assist you with everything from forms and FAQs, to valuable consumer tips. Please visit our Tools & Resources section to learn more.

We’re listening. Let us help!

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