Membership makes all the difference at Redwood Credit Union (RCU). We offer a full range of low and or no cost services to our Members. Find more about our policies here.

Security, Privacy, Costs

• To Report a Lost/Stolen ATM Card or VISA® Check Card call Toll Free within US: (888) 782-2228
• To Report a Lost/Stolen VISA® Credit Card call Toll Free within US: (800) 556-5678

• Online Security
  We want to ensure that your online experience with us is safe, secure, and transacted with the utmost confidentiality. The following information addresses online security, encryption and our automatic signoff feature.
• RCU's Privacy Policy
  Federal legislation requires all financial institutions to disclose their treatment of any non-public, personal information they gather in the course of doing business. The following information outlines Redwood Credit Union's privacy disclosure, including your rights as a Member, and our obligations as your financial institution.
• Redwood Credit Union's Cost Recovery Schedule
  At times RCU must pay fees to provide select services to Members. In some cases, the Credit Union passes these fees, or a portion of these fees, on to Members as a cost recovery. View RCU's Cost Recovery Schedule here.

RCU strongly believes in developing long-term financial relationships with our Members. As evidenced by our Redwood Rewards program, we offer tangible rewards and benefits to Members who make us their primary financial institution by using more of our products and services.

To get answers to your questions about our fees, or to find out how to avoid some of them altogether by taking advantage of more of our products and services, please contact us or read more here about our Redwood Rewards program.